Bouncing 8 FAQ – Answers to All Your Questions

OTPs can take 1–2 minutes to arrive. If you have network issues, please wait a moment. Make sure your number is correct. If it still hasn't arrived after 2 minutes, click the "Resend" button. Contact support if the problem persists.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. Try again after 30 minutes. If the lockout persists, please contact support.

Yes, but for security purposes, logging in from a new device for the first time will require OTP verification. This keeps your account protected.

Download the Bouncing 8 App and log in using the same mobile number and password. The app also supports fingerprint login for added convenience.

The minimum deposit on Bouncing 8 is just BDT 50, so you can get started with a very small amount. You can set your own maximum deposit limit.

Deposits are usually credited instantly — within just a few minutes. Occasionally, bank server issues may cause a delay of 15–30 minutes. If it has been more than 1 hour, please contact support.

If a deposit is cancelled, the funds will be automatically returned to your mobile wallet. This may take 3–5 business days. If you don't receive it, please contact support.

Bouncing 8 does not charge any deposit fees. However, your mobile banking service (bKash, Nagad, Rocket) may apply their own transaction charges.

The minimum withdrawal amount on Bouncing 8 is BDT 200. KYC verification may be required before each withdrawal request is processed.

Common reasons for a rejected withdrawal include: unmet bonus wagering requirements, incomplete account verification, or suspected breach of terms. Contact support for more details.

For your protection, withdrawals can only be sent to your registered mobile number. Transfers to a different number are not permitted — this is in place to keep your funds safe.

If your request is still being processed, contacting support promptly may allow it to be cancelled. However, once a transfer has been sent, it cannot be reversed.

Yes, your bonus balance can be used across all game types, including Sports Betting, Live Casino, slots, and Bingo. However, the specified wagering requirements must be met before any withdrawal.

A wagering requirement means you must place bets with your bonus funds a set number of times before you can withdraw them. For example, a 5x requirement on a BDT 1,000 bonus means you must wager BDT 5,000 before the bonus can be withdrawn.

Yes. Every bonus has an expiry period, which is stated in the bonus description. The welcome bonus is typically valid for 30 days. If the wagering requirement is not completed within that period, the bonus will be forfeited.

Share your referral code with a friend. When they register and make their first deposit, both you and your friend will receive a bonus. You can find your referral code in your profile settings.

Live betting means placing bets while a match is in progress. For example, during a cricket match you can bet at any moment on whether the next ball will score runs or when the next wicket will fall.

Slot games are entirely RNG (Random Number Generator) based — the outcome of every spin is completely random. The RTP (Return to Player) for each slot game can be found in the game's info section.

Yes. bouncing 8 is a mobile-first platform. All games are available on a mobile browser or Bouncing 8 App and enjoy the same seamless experience across all devices.

Each game and market has its own minimum and maximum bet limits. You can also set your own deposit limits through the Responsible Gaming settings.

Multiple incorrect password attempts will automatically lock your account. Logging in from a new device requires OTP verification. You will be notified immediately if any suspicious activity is detected.

Bouncing 8 will never share your personal information with third parties without your consent. Information may only be disclosed to authorities when required by law.

Always use the official URL (bouncing8.pro). bouncing 8 will never ask for your password or OTP via SMS or email. Instead of clicking unfamiliar links, type the website address directly into your browser.

Once logged in, go to Account Settings to access all Responsible Gaming tools, including deposit limits, time limits, self-break, and self-exclusion. For more details, Responsible Play View page.